Communication Level 5: 2 – 4 October 2023

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About Course

This learning programme is intended for all persons who need to use communication techniques effectively.

This programme is run over 3 days on 2 – 4 October 2023 and is virtually facilitated.

Important to note: These dates may change should there not be a minimum of 5 students registered for this specific date.

This is a SETA Accredited course at NQF level 5 with 8 credits.

The learner successfully completing this Unit Standard will gain essential knowledge and practical skills in the following aspects:

Unit standard 12433:
Use communication techniques effectively is made up of the following Modules:

  • Module 1: Communication Techniques used in the Workplace
  • Module 2: Lead Discussions and Chair Meetings
  • Module 3: Generate a Variety of Workplace Reports
  • Module 4: Deliver Presentations


To successfully complete the programme, the following requirements must be met and delivered to deadline:

  • Submission of your Portfolio of Evidence
  • Accurately completed supporting documentation
  • Fully completed Learner Workbook
  • 100% attendance for both training days


You will be provided with 6 weeks to submit your Portfolio of Evidence once you have completed the 2 days of facilitated training. Your submissions will be assessed and moderated. If you are found competent, you will be issued with a Certificate of Competence and a Statement of Results from the Services Seta.

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Course Content

Welcome to Communication Level 5
Welcome, and thank you for choosing Surgo Learning Academy where together, we ignite the potential within you.​ This module will prepare you for what to expect with your online facilitated course.

  • Orientation

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