This learning programme is intended for all persons who need to use communication techniques effectively.

This programme is run over 3 days on 2 – 4 October 2023 and is virtually facilitated.

Important to note: These dates may change should there not be a minimum of 5 students registered for this specific date.

This is a SETA Accredited course at NQF level 5 with 8 credits.

The learner successfully completing this Unit Standard will gain essential knowledge and practical skills in the following aspects:

Unit standard 12433:
Use communication techniques effectively is made up of the following Modules:

• Module 1: Communication Techniques used in the Workplace
• Module 2: Lead Discussions and Chair Meetings
• Module 3: Generate a Variety of Workplace Reports
• Module 4: Deliver Presentations

To successfully complete the programme, the following requirements must be met and delivered to deadline:

• Submission of your Portfolio of Evidence
• Accurately completed supporting documentation
• Fully completed Learner Workbook
• 100% attendance for both training days

You will be provided with 6 weeks to submit your Portfolio of Evidence once you have completed the 2 days of facilitated training. Your submissions will be assessed and moderated. If you are found competent, you will be issued with a Certificate of Competence and a Statement of Results from the Services Seta.